FAQ

The pharmacy exporter uses International Express Mail Service or EMS, the great advantage is you can track your order every step of the way. Like ALL generic pills e-commerce websites, these medicines are manufactured in India and imported from India. The good news is India is the world’s Number One leader in generic medicine manufacturing.

Once your payment has been processed we will email a receipt. Delivery generally will be in 5 to 10 BUSINESS days to your Australian address. The average delivery time is one week, your order is Registered Mail this means a signature is required. If you’re not home so your address is unattended, Australia Post will leave a card notification informing you of the collection point for pick up. More good news we ship to PO Boxes & Australia Post Parcel Collect addresses.

Potentially your confirmation email may have gone to your spam or junk mail.  Please check and if still not located simply contact Vialis Meds Right here

Generic Viagra, Cialis, Levitra etc are available for personal importation, up to 3 months supply to Australia.  This is in accordance with the TGA (Therapeutic Goods Administration).  All medications available through this website Vialis Meds comply.

No, but you need to have a doctor’s prescription valid in the country of importation.

Mostly no. Australian Customs have a statement reporting that they aren’t interested in Erectile Dysfunction drugs arriving in Australia providing it does not receive the mandatory maximum quantity of 3 months supply in the one shipment – 90 pills. (you can also import 15 months supply in a 12 month period).  More information can be viewed on their website.

The medicines are blister packed with use by dates printed on them. They do not come in boxes as these are exported medicines. Additionally to protect your privacy, the medications arrive in discreet packaging resembling private mail with the return address in India of the licensed and ISO 9001 accredited Pharmaceutical Manufacturer.

Generic medication contain the same active ingredients as their brand-name medication counterparts ie dosage, safety, strength, consumption, quality, performance and intended usage.

In Australia chemist regularly offer their customers a generic alternative to their prescription, the same applies with erectile dysfunction meds.

No. Counterfeit medicines are often packaged or marketed to look like a genuine item. For example, some websites promote, package and sell Sildenafil pills (the active ingredient in Viagra) as the actual brand name Pfizer Viagra. This is illegal. However, many countries have now overturned Pfizer’s patent and generic Viagra became a reality in 2014. Generic Viagra is legally available and marketed in India, Canada, England, Europe, China, Australia and Thailand. This website does not describe brand name ED meds. The treatments described on this website are not counterfeit. They are true generics.

Absolutely, yes. Because generic medications use the same active ingredients, there is much research taken place and have the same reaction on the body. Most chemists in Australia actually as “would you prefer a generic” that’s logical assurance in itself. These generic medications also have the same risks & benefits as brand name equals.

The answer is yes. Generic medications work the same way and time frame as the branded types. However, like any drug, the effects may vary from individual to individual.

It is advisable to adhere to safety instructions and recommendations of how to take your medication.

If you have a problem with your order, please notify Vialis Meds by email immediately. Ensuring to state why you are making a claim, you must return the item to the supplied address, at your own cost. Any claim shall be considered and if accepted, your item will be replaced for free – less the original shipping charge.

Yes, you need to have a medical doctor’s prescription from Australia. When you place an order through this site it is your acknowledgement that you possess a prescription.